WE’VE GOT THE ANSWERS.

Much like the hot Texan sun, questions arise every day. That’s why we’ve come prepared with a list of commonly asked questions. If we missed something, send us your question on our contact page.

SOURCING OUR SPRINGS

The FDA defines spring water as “water derived from an underground formation from which water flows naturally to the surface of the earth.” The FDA sets stringent national standards for what qualifies as “spring water” – standards that Ozarka® consistently meets or exceeds. To view the FDA requirements in the Code of Federal Regulations, please see: http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfcfr/cfrsearch.cfm?fr=165.110

Ozarka Still 100% Natural Spring Water comes from several carefully selected springs in Eastern Texas. Learn more about our Ozarka springs sources.
 

Yes. As a matter of fact, the FDA’s regulations for bottled water are just as strict as the EPA’s regulations for tap water, if not stricter. We test our water even more than tap (60 times more often than most municipal water, to be exact). If you ask us, better standards mean fresh (and great) tasting water. That’s why we test each bottling line 250 times annually.

STILL WATER QUALITY

Spring water comes from naturally occurring springs that flow to the earth’s surface. Purified water, on the other hand, can come from municipal, well or spring water supplies. The water undergoes reverse osmosis before we add minerals back for consistent taste).

Our Sparkling Water may not come from Texas, but the sources meet all our standards and are identified on every label. Check it out the next time you’re enjoying a bottle.

Our bottles don’t have an expiration date, but they do have a “Best By” date. Just find the letters “BB” (for “Best By”) which will either be one inch above or below the label depending on where your bottle was made.
Every Ozarka® Brand bottled water product has a “Best By” date of its own: Still (non-carbonated): 18 months from manufacturing date.

We have a detailed water quality report that is publically available and updated annually. We take the quality of water products seriously, and our report is based on independent testing results from certified labs. You can also call the 800 number located on your Ozarka water bottle label for more information. 

Ozarka 100% Natural Spring Water is safe. Ozarka brand has three levels of safety measures to uphold to high standards of quality including glacial filtration, careful management of the spring sources and precise filtration and sanitation methods in the bottling lines. Ozarka goes through a 10-step quality process to ensure the best quality and crisp refreshing taste. 

Nope — we no longer sell fluoridated water. You can learn more about our water straight from our water quality report.

Ozarka 100% Natural Spring Water can range in pH level from 5.4-7.1 at the time of bottling. The pH of water varies by spring and relies on a number of factors, like mineral level. Ozarka 100% Natural Spring Water is sourced from several springs within Texas, so pH levels may differ from bottle to bottle.  Learn more about Ozarka spring sources. 

Ozarka 100% Natural Spring Water is filtered naturally when it’s drained through soil and rock as well as it goes through a 10-step quality process including filtering to ensure the best quality and crisp refreshing taste.

Spring water comes from a naturally occurring spring source (like one of the three Texas springs we use for our Ozarka® Brand 100% Natural Spring Water). Tap water usually comes from a municipal source that flows directly to your faucet.

Because spring water is best enjoyed in sips and gulps, Ozarka should be treated like a food product. You should store it at a moderate temperature and keep it away from detergents, cleansers, car supplies and other strong-smelling things.

No — we no longer sell fluoridated water. You can learn more about our water straight from our water quality report.
 

Ozarka brand offers 100% Natural Spring Water, sparkling water, and distilled water products. Our distilled water is meant for use in small appliances and is available in 1 gallon, 2.5 gallon and 5 gallon bottles.

No, Ozarka is 100% Natural Spring Water. Spring water comes from naturally occurring springs that flow to the earth’s surface.  Ozarka goes through a 10-step quality process to ensure the best quality and crisp refreshing taste.  Purified water, on the other hand, can come from municipal, well or spring water supplies. The water undergoes reverse osmosis before we add minerals back for consistent taste).

No, Ozarka is 100% Natural Spring Water. Spring water comes from naturally occurring springs that flow to the earth’s surface. 

BOTTLE QUALITY

That’s one of our favorite questions — we love it when folks recycle our bottles. All of our single-serve bottles, from the 8 ounce to the 2.5 gallon sizes are recyclable. Recycling facilities may vary by location. You can find a location using the Earth911 recycle locator.

All Ozarka bottles are made from either PET or rPET plastic and comply with FDA regulations.  

Ozarka 100% Natural Spring Water comes in a variety of sizes and bottles ranging from 8 fl oz to 5 gallons. Take a look at our full product range to match your needs

Ozarka's most popular size is our half liter bottle which contains 16.9 fl oz. Take a look at our product sizes to match your needs. 

Every bottle we make is recyclable. When our 3-gallon and 5-gallon bottles are returned to us, we wash, sanitize and refill them 7-30 times. At the end of all that, we recycle them one last time. Keep recycling your bottles — together we can create an (almost) never-ending cycle. 

DONATIONS, DISCOUNTS AND DELIVERY

Shucks, we’re glad you’re interested! Send your sponsorship or donation request here. Fair warning, we can only consider proposals 45 days in advance of your opportunity. As long as it’s in the time frame, we’ll give it a look and respond to your request.

We do offer deals from time to time to get our water to more customers in need of refreshment. So be on the lookout — check your local circulars or visit store shelves.

You sure can. Just step onto your porch and we’ll do the rest. Head on over to ReadyRefresh — our oh-so-convenient delivery service — or give us a ring at: 800-950-9393 to see if you’re in our delivery area.

Ozarka products are conveniently available online or at a retailer near you. Explore where to buy Ozarka products to learn more. 

You can get Ozarka 5-gallon water jugs delivered straight to your door. Visit ReadyRefesh to get your water delivered.

We do offer deals from time to time to get our water to more customers in need of refreshment. So be on the lookout — check your local circulars or visit store shelves.

SPARKLING WATER

Sparkling water is made by adding carbon dioxide gas into water. Our Ozarka® Brand Sparkling Spring Water comes from spring sources located outside of Texas — see our sparkling spring water bottled labels for a list of our sources.

The adult human body is made up of roughly 60% water, so it’s important to replenish water that is lost naturally throughout the day as we sweat, visit the restroom, even breathe. All fluids can help maintain a proper water balance in your body, but water — plain or sparkling — does so without providing extra calories or added sugar, so it’s a great idea to make it your first choice for daily hydration.

Yes. We just add carbon dioxide to spring water.

No, we add the carbonation.

We offer sparkling water in cans and bottles! Our cans are available in a 12oz size, and bottles available in .5L and 1L sizes.

That’s for you to decide. We like them all, but everybody has their own personal preference.

Ozarka Sparkling Water is available in 14 flavors such as Black Cherry, Pomegranate Lemonade, and Lemon Lime. Explore all our sparkling water flavors. 

Ozarka Sparkling Water is made with real spring water, real fruit flavors, and the addition of refreshing bubbles. It is free of calories, sugars, sweeteners, and colors.